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Phone and Email Support
The core of our service is our phone and email support. At anytime you can call and get answers to your questions, and resolutions to your computer
problems. If we don't have the answer at hand, we will research your issue and bring you a resolution as quickly as possible.
Consulting on hardware, software and upgrades
As everyone knows, the technology you purchase today will be out of date faster than anyone would think. Some people are happy with what they have,
because it does what they want it to do. However, the need to upgrade parts of your computer, or even the entire system is something that we all have to
face at some point. We take the guesswork out of this process. We analyze your needs, and make suggestions on how to get the most performance
for your money.
Home Networking (wired and wireless)
If a household has one computer with multiple users, or more than one computer, we have the answers for you. From sharing printers to sharing
files, getting the computers in your house to talk to one another can be overwhelming for the novice user. Knowing how to achieve network happiness
for each home user is something Professional Computer Consulting does all the time.
Broadband Connection
Everyone who has broadband, whether it's cable, DSL, or satellite simply loves it. If you know you should have it, and have questions, here is where
you start. From deciding which is best for your environment to installation and proper configuration for your home network environment, we have the
answers you need. This includes both wired, (ethernet) and wireless (802.11b and 802.11g) or a combination of both.
Backup Configuration
Nobody wants to think about the time when their hard drive crashes, taking all their personal data, documents, pictures, and everything else with it.
Every computer user knows how important backing up your computer's information is, but few people really do it on a regular basis. We can make
backup easy, and give you a number affordable options.
Printer Configuration and Support
Writing that school paper for school, or that report for work is one of the best things about computers. But if you can't print it, you're stuck.
Usually, we can answer the question, "Why isn't my printer printing?"
On-Site Service
Professional Computer Consuting can do much more than just talk you through problems on the phone. If you're located in the Triangle area, we can provide on site support,
including installing hardware and upgrades. If you prefer, you can bring your computer to us and we'll do the work and let you know when it's ready.
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